Information about you can be categorized as (a) personally identifiable information, or (b) non-personally identifiable information. "Personally identifiable information" is information that we collect from you such as your name, postal address, phone number, fax number and email address. "Non-personally identifiable information" is information that we collect from you that does not include your name or any information that would allow us to contact you.
Some of the ways in which we use your personally identifiable information may include using it to fulfill your orders, to provide you with information that you may request and to customize your web site experience. If, at the point where you give us personally identifiable information, a box is checked indicating that you would like to receive information about special offers and promotions, then Hunter Douglas will also use such personally identifiable information to send you information that we believe might be of interest to you. It is important for you to understand that we use contractors (e.g., delivery services) to help us operate our business. We do, however, require that our contractors agree to not disclose personally identifiable information or use it other than as necessary to perform their services for us. Because we care about your privacy, we will not give your personally identifiable information to other marketers or retailers for them to use to contact you about offers or promotions of their own unless a box is checked indicating that we may do so at the point where you give us such personally identifiable information. As a responsible company, we believe obeying the law is important. Therefore, we may disclose personally identifiable information in order to comply with a subpoena or court order or when we are otherwise required to do so by law. We may also disclose personally identifiable information in cooperation with a law enforcement or government request. It is important for you to understand that the above policies and restrictions do not apply to our use or disclosure of your non-personally identifiable information. By using our web site, you understand and agree that we may compile and freely use and disclose non-personally identifiable information. Examples of how we use and disclose non-personally identifiable information include measuring and analyzing site usage, system administration, improving our site and providing it to third-party consultants, clients, advertisers, vendors and researchers.
Our site contains links to other sites, including, among others, those of some of our customers. Those other sites may have privacy policies that may be different from ours. Visitors using such links should consult the privacy notices associated with those links. Please keep in mind that whenever you give out personal information online—for example, via message boards or chat rooms—that information can be collected, intercepted and used by people you do not know. Our policies do not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control. We take no responsibility for information collected by third parties.
Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look for a key or lock icon in your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address should change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through a non-secure connection. While no method is completely impenetrable, SSL is one of the state-of-the-art encryption technologies used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot entirely ensure or warrant the security of any information you transmit to us.