Platinum Technology and App Support
Please note our motorized operating systems with Platinum Technology, including PowerRise®, PowerGlide® and PowerTilt®, have been DISCONTINUED. Manuals and FAQs are still available here if you currently have one of these systems installed; and the Platinum App is still available in the app stores if you're looking to operate these systems via your personal mobile devices. See below.
If you need further assistance and support don't hesitate to call or email us. A Hunter Douglas representative is available weekdays as indicated.
For more information about our latest motorized operating system be sure to check out Hunter Douglas PowerView® Automation, a revolutionary new system that automatically moves your shades throughout the day so you don't have to. Learn more about PowerView
A simple touch of the “good morning” scene could raise the shades in the kitchen and living room, letting in just the right amount of light for a warming wake-up. Tapping “good night” might lower all shades in the home for maximum privacy and security.
Use the slider bar to close all the window coverings in the “Master Bedroom” and get a restful night’s sleep.
Required and Optional Platinum App Components
As indicated, the components listed below are either required or optional for the optimal performance of the Hunter Douglas Platinum App.
Platinum App Bridge (required)
The Platinum App Bridge is the heart of the system, storing programmed data and sending out operational signals. The Bridge is connected to your home router. The router sends incoming signals from the Platinum App on your mobile device to the Bridge.