FAQs

Motorization

Do I need an Internet connection to set up the Platinum™ App to control my shades?

No, an Internet connection is not necessary for the Platinum App to operate Hunter Douglas motorized window fashions.

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Ask Sally & Jen Looking for window fashion design advice? Sally & Jen, Hunter Douglas' resident design trend experts, will personally answer your questions by email. Ask them your most pressing question today!

Alustra Collection - Right An exclusive collection of distinctively designed window fashions distributed through select Hunter Douglas dealers.
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Things to Consider Our Things to Consider presentations will help you quickly sort through important window fashion considerations. We'll guide you through key topics like decorating style, lighting and privacy, lifting systems, energy efficiency
and more.