FAQs
Care and Maintenance
- How do I clean my Hunter Douglas window fashions?
- Where can I have my Hunter Douglas window coverings repaired?
- Can I have my shades cut down?
- I changed the batteries in my Duette® honeycomb shade with PowerRise® and it still does not operate.
- Can I change the fabric on my existing hardware? How about the lifting system on my existing shade?
Installation
Warranty
Replacement Parts
Product
- Which Hunter Douglas products currently qualify for the Federal Tax Credit?
- Where are your colors and fabrics on the web site?
- Where can I learn more about Hunter Douglas' newest environmentally progressive products?
- When a window fashion is called "energy efficient," what does that mean?
- What's the difference between "custom" shutters and "customized" shutters?
- How do I find what levels of energy efficiency, UV protection, privacy and lighting control my window coverings provide?
- I'm looking for window treatments with a motorized lifting system. What Hunter Douglas products should I consider?
- I have young children and safety is a big concern for me. What Hunter Douglas products should I consider?
- What vane sizes are available on your Silhouette® window shadings?
- I see your products offer something called "UV protection." What's that?
- What are Duolite™ shades?
- What is The Alustra® Collection and where can I find more information about it?
- I'd like to add a top treatment to my Luminette® Privacy Sheers—a cornice or something. Do you have any suggestions?
- What is the difference between Duette® Architella® shades and Duette® honeycomb shades?
- Where can I learn about Hunter Douglas' different operating systems?
- I want to know what new products Hunter Douglas has introduced recently.
- What's the design benefit of using cornices?
Purchase
- What is the Federal Tax Credit for Energy Efficiency?
- Does Hunter Douglas sell directly to consumers?
- I'm not happy with the product I ordered, can I exchange it?
- How do I find a Hunter Douglas dealer in my area?
- Where can I get a sample of one of your products?
- I do not live in the United States. How do I find a dealer in my country?
- Where can I find more information about the Hunter Douglas Commercial Product line?
Hunter Douglas
